Through all of my experience with Farnell, I have dealt with at least 10 of their service men. From my point of view, as a repeat customer, it would be virtually impossible to find, and hire, better men, than those I have encountered, whenever Farnell was doing work for me. They are, without exception, always on time, very hard working, well-mannered, friendly, and very good at what they do. I have never had a single bad experience with Farnell or their people!!! They're just good people, and I actually trust them. They have never given me any reason not to.