The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or out and about and can raise and lower settings to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up without help or hire a HVAC specialist like Farnell Mechanical, Inc.. If you’re wiring it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from aging programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample electricity, Nest says you may have some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on frequently in a short period of time.

You could worry something is up with your heating and cooling system, but if you just started using the Nest, it’s best to begin with your thermostat initially. This is especially timely if the weather is temperate, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat professional like one from Farnell Mechanical, Inc. can provide support. We can pinpoint the problem and put in a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life easier, through automatic energy-efficient programming and the option to keep an eye on temperatures while you’re on the go. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling pros at Farnell Mechanical, Inc. can take care of the trouble fast.

If you’re running into weird heating and cooling behavior with your new Nest, call us at to book your appointment today.